Privacy Policy
Connessione Digitale S.p.A. ("we," "us," or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform, use our services, or interact with us in any way. We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws to ensure the security and confidentiality of your personal data.
Information We Collect
We collect personal data that you voluntarily provide to us when using our platform, including but not limited to your name, contact details, payment information, and any other information necessary to provide our services. Additionally, we may collect technical data automatically through the use of cookies and other tracking technologies, such as IP addresses, browser type, operating system, and usage patterns on our site.
Use of Your Information
The information we collect is used to:
- Provide, operate, and maintain our services and platform
- Process transactions and send related information, including confirmations and service updates
- Respond to your inquiries, requests, and provide customer support
- Improve and personalize your experience with our platform
- Comply with legal obligations, prevent fraud, and enforce our terms and policies
- Communicate with you about products, services, offers, and events, where permitted by applicable law
Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent, where required
- The necessity to perform a contract with you or to take steps before entering into a contract
- Compliance with legal obligations
- Legitimate interests pursued by us, except where overridden by your rights and freedoms
Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share your information with trusted service providers and partners who assist in operating our platform and conducting our business, provided these parties are bound by confidentiality and data protection obligations. Disclosure may also occur if required by law, regulation, or legal process.
Data Transfers
Where personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this privacy policy, including compliance with legal, regulatory, or reporting requirements.
Your Rights
Under GDPR, you have rights regarding your personal data, including the right to:
- Access and obtain a copy of your data
- Rectify inaccurate or incomplete data
- Erase your data, subject to certain conditions
- Restrict or object to the processing of your data
- Data portability in a structured, commonly used, and machine-readable format
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, you can contact us through the physical address provided below.
Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Children’s Privacy
Our platform is not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we learn that we have collected information from a child under 16, we will take steps to delete that information promptly.
Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. We encourage you to review this policy periodically.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Connessione Digitale S.p.A.
45 Viale Alessandro Volta, 5th Floor
20121 Milan, Lombardy
Italy
Your privacy is important to us, and we are committed to protecting your personal information and providing a safe experience on our online platform.